We accept most major credit cards and Paypal. Our platform keeps your payment information secure. We do not save your payment information unless you request us to.

We provide Free Shipping on every order within the contiguous 48 states. We do add a shipping fee to orders sent to Alaska and Hawaii. It may take up to 5-9 business days for your package to arrive. You will receive tracking information once your order ships from Iowa.

We feel so good about our regenerative wool bedding products that we provide you with a 30-day satisfaction guarantee. If you are unsatisfied with your purchase for any reason, you have 30 days from date of purchase to ship the item back to us. Please contact us to let us know why you want to return or exchange your item and we will send you shipping information. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Cancellations are accepted. You will need to contact us to request a cancellation before item has shipped.

Sunlight is a natural sanitizer. Hang your product in the sun for a few hours to freshen it. For pillows, comforters and mattress toppers, bat your product a few times with a tennis racket. If needed, spot clean stains with a baking soda and vinegar mixture. Do not put our products in a dryer. Tumbling action and heat will shrink and felt the wool.

Jóia Sleep collects personal information from you to fulfill the order. We may collect information like your:

Billing and shipping address

Details relating to your purchase

Email address

Name

Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device

Web pages you visited prior to coming to this website

Web pages you view while on this website

Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

This information may also include details about your use of this website, including:

Clicks

Internal links

Pages visited

Scrolling

Searches

Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.